Customer Services Team
Our team will be pleased to meet you and help you during your visit.
Our Customer Information Desk is located in Falkland Square, or can be contacted on 01592 761954.
From our Customer Service Desk you will gain access to:
The toilets are partially open at Kintyre and Rothes Hall. For our toilet facilities to reopen we have to manage social distancing, and conduct enhance cleaning regimes, so only a limited number of customers are permitted to enter at any one time. Please be courteous to our people, as they manage and maintain these facilities for you.
Our toilets are located at both Marchmont Gate and Kintyre Gate, also providing disabled toilets and baby changing facilities.
We have a number of cash machines throughout the shopping centre, all available at the various banks and building societies.
A free wireless internet service is provided throughout the mall, simply log-on, search for our FREE BT wifi and surf whilst you shop with us.
You will be required to provide your details when first using the service, but will be remembered during following visits
Facilities include the loan of manual and electric wheelchairs and electric scooters as well as an assisted shopping service.
There's no charge for the service but a donation box is on hand as Fife Shopmobility Ltd is a recognised charity and relies on donations to help with running costs.
10 Shopmobility parking spaces are available for customers, in addition to designated blue badge holder spaces within the Kingdom Shopping Centre's car parks.
On your first visit you'll be asked to register with the service, where two separate forms of identification showing your home address will be required.
Advance booking is recommended and this can be done direct on 0844 335 6414.
Opening hours: Monday – Saturday: 9.30am – 4.30pm, Sunday: Closed.